tekkabuzz Terms and Conditions

1 Definitions and Interpretation

The meanings of specific terms used in these Terms are set out below. These meanings apply throughout the entire document.

1.1 Key Definitions

• "Platform" refers to the tekkabuzz website, mobile application and all associated services.
• "User" or "You" refers to any person registered on or using the Platform.
• "Account" refers to a user's own registered profile on tekkabuzz.
• "Services" refers to sports betting, casino games, live casino, slots and other gaming features.
• "Bonus" refers to any incentive amount or benefit granted by tekkabuzz.
• "Funds" refers to the total amount of money held in a user's account.

2 Account Registration and Eligibility

2.1 Age Requirement and Eligibility

Users must be at least 21 (twenty-one) years of age to use tekkabuzz services. All information provided at the time of registration must be fully accurate and truthful. Creating an account on behalf of a minor is strictly prohibited. If it is established that an account holder is under 21 years of age, that account will be immediately closed and any funds held may be forfeited.

2.2 Single Account Policy

Each user may operate only one account. Creating multiple accounts under the same name, multiple accounts from the same device, or multiple accounts using the same identity document is strictly prohibited. Violation of this rule may result in permanent closure of all associated accounts.

2.3 Identity Verification (KYC)

After account creation, tekkabuzz may at any time request a copy of a valid national identity card or passport to verify the user's identity. Withdrawal requests may be temporarily placed on hold until verification is complete.

2.4 Account Security

It is your responsibility to keep your account password and login details completely confidential. You should not give anyone else access to your account. If you suspect unauthorised access to your account, notify tekkabuzz support immediately.

3 Deposit, Withdrawal and Payment Terms

3.1 Deposit Terms

The approved payment methods for depositing at tekkabuzz are bKash, Nagad and Rocket. The minimum deposit amount is ৳300 (three hundred taka). Deposited funds will only be credited to the account from which the transaction was made. Deposits through third parties are not accepted.

3.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit. Identity verification must be completed before submitting a withdrawal request.

3.3 Suspicious Transactions

tekkabuzz reserves the right to temporarily hold any transaction it considers suspicious for review. If evidence of fraudulent transactions is found, the associated account will be suspended.

4 Bonus and Promotional Terms

4.1 Welcome Bonus

tekkabuzz offers new users a 120% first deposit bonus of up to ৳5,000. The wagering requirement for this bonus is 20 times the bonus amount. For example, a deposit of ৳1,000 earns a bonus of ৳1,200, making the total balance ৳2,200; before withdrawing this bonus, bets totalling ৳1,200 × 20 = ৳24,000 must be placed.

4.2 General Bonus Rules

• Each user may claim a bonus offer only once.
• The wagering requirement must be met within the time limit set for using the bonus.
• If the bonus conditions are not met, the bonus balance may be cancelled.
• tekkabuzz reserves the right to change or withdraw any bonus offer at any time.
• Two or more bonuses may not be used at the same time unless explicitly permitted.

4.3 VIP Program

tekkabuzz operates three VIP tiers for regular players — Bronze, Silver and Gold. Each tier includes a weekly cashback benefit: up to 0.3% at Bronze, up to 0.5% at Silver and up to 0.8% at Gold. Cashback is calculated based on net weekly losses. Progression to a higher tier depends on the user's activity and consistent participation.

5 Betting and Gaming Rules

5.1 General Betting Terms

The following rules apply to participation in sports betting and casino games on tekkabuzz:

• A bet once confirmed cannot be cancelled, unless tekkabuzz itself cancels it.
• tekkabuzz reserves the right to correct any odds or results issued in error due to a technical fault.
• If a match is cancelled or incomplete, the outcome of the related bet will be settled according to tekkabuzz's rules.
• The maximum winnings on a single bet will not exceed the limit set by tekkabuzz.

5.2 Prohibited Activities

The following activities are strictly prohibited on the tekkabuzz platform:

• Creating or operating accounts for the purpose of abusing bonuses.
• Match fixing or placing bets based on insider information.
• Placing bets using automated software, bots or scripts.
• Using another person's account or renting out an account.
• Exploiting technical vulnerabilities in the platform.

5.3 Special Live Betting Terms

tekkabuzz is not responsible if a bet fails during live betting (in-play) due to internet connectivity or technical issues. Odds on live bets may change rapidly and tekkabuzz may reject any bet before it is confirmed.

6 Personal Data and Privacy

The complete rules regarding the collection, storage and processing of users' personal data by tekkabuzz are described in detail in our Privacy Policy. The Privacy Policy also applies as part of these Terms.

6.1 Use of Data

Information provided at the time of registration is used for account management, identity verification, fraud prevention and improvement of services. tekkabuzz never sells users' personal data to third parties.

6.2 Cookies and Tracking

tekkabuzz uses cookies to ensure the smooth operation of the platform and to improve user experience. Continued use of the site is considered consent to the use of cookies.

7 Responsible Gaming Policy

tekkabuzz is firmly committed to responsible gaming. We encourage our users to enjoy the services in a healthy and informed manner. For detailed guidance, visit our Responsible Gaming page.

7.1 Self-Control Tools

• Users can set their own deposit limits.
• Accounts can be temporarily paused when needed.
• A permanent self-exclusion option is also available.

7.2 Protection of Minors

tekkabuzz services are strictly prohibited for anyone under the age of 21. Parents and guardians should take the necessary steps to ensure that their minor children cannot access this platform.

8 Intellectual Property Rights

All content, logos, graphics, software, designs and other elements displayed on the tekkabuzz platform are the intellectual property of tekkabuzz or its content providers. Copying, redistributing or using this content for commercial purposes without prior written permission is prohibited.

Game content and game engines are owned by the respective game developers and operate under their own licences.

9 Account Suspension and Closure

9.1 tekkabuzz's Rights

tekkabuzz reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• If any provision of these Terms is violated.
• If evidence of fraudulent or dishonest activity is found.
• If evidence of operating multiple accounts is found.
• If an account has had no activity for an extended period.
• If the account holder is found to be under 21 years of age.

9.2 User's Rights

A user may close their account at any time. It is recommended to complete any pending withdrawals before submitting a request to close an account.

10 Limitation of Liability

tekkabuzz is not liable for the following:

• Service interruptions caused by internet connectivity issues or technical faults.
• Faults or disruptions in third-party game software.
• Loss caused by a user's own negligence or error.
• Issues with a user's device or network.

However, tekkabuzz is committed to providing the highest quality of service at all times and works to resolve any issues promptly.

11 Customer Support and Complaint Resolution

11.1 Support Channels

tekkabuzz provides customer support 24/7 via live chat and email in both Bengali and English. For answers to common questions, visit our Frequently Asked Questions (FAQ) page.

11.2 Complaint Process

If you have a complaint, please first contact the support team via live chat or email. After receiving the complaint, tekkabuzz will review it within a reasonable time and provide a resolution. Both parties will work cooperatively throughout the review process.

12 Changes to Terms and Validity

12.1 Right to Amend

tekkabuzz reserves the right to amend these Terms at any time. Users will be notified in a timely manner of any significant changes. Continued use of the platform after any changes will be considered acceptance of the revised Terms.

12.2 Language and Interpretation

The original version of these Terms is written in Bengali. In the event of any ambiguity or dispute, the Bengali version will be considered final.

12.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain fully in effect.