Play responsibly at tekkabuzz
Keep gaming as entertainment — not a source of income. tekkabuzz believes that every player's safety and mental well-being is the highest priority.
Informed player
Secure future
What is responsible gaming and why does it matter
Sports betting and casino games are designed for enjoyment — but going beyond your limits can have a negative impact on your family, finances and mental health. tekkabuzz is committed to keeping players aware of those risks.
The key to responsible gaming is knowing how much you will play, how much you will spend and when you will stop. Every tekkabuzz account comes with tools to set deposit limits, take a temporary break and apply for self-exclusion, so players can stay in control.
Our Terms and Conditions make clear that no form of fraud or misconduct in gaming will be tolerated, and that player safety is at the core of our service. We want every user to play consciously and enjoyably.
Setting money and time limits
Before you start playing, decide on a budget — an amount you can afford to lose without it affecting your daily life. Set in advance how much time and money you will spend on gaming each day, week or month. When the budget runs out, stop immediately and wait until the next day.
Remember, winning is never guaranteed. Placing more bets to recover lost money is one of the most dangerous habits. From your tekkabuzz account settings you can activate a deposit limit, betting limit and session timer — use them.
When you need help
Recognising a problem yourself is not easy. If you feel that gaming is getting out of control, do not hesitate to contact us. tekkabuzz's 24/7 live chat support is available in both Bengali and English. You can also ask for help by email.
Talk openly with family and friends. Seeking professional counselling is not a sign of weakness — it takes courage. You can find more information about responsible gaming in our FAQ section.
To learn how your personal information and account data are kept secure, read our Privacy Policy. tekkabuzz believes in transparency — your information is never shared with third parties without authorisation.
Tools to stay safe
Deposit Limit
Set a maximum amount you can deposit per day, week or month. Lowering the limit takes effect immediately; increasing it is subject to a waiting period.
Session Timer
Set a time limit for how long you play in one session. When the time is up, the platform will automatically alert you and suggest a break.
Temporary Break (Cooling-Off)
Temporarily close your account for a set period — from 24 hours up to several weeks. You will not be able to log in during this time.
Self-Exclusion
If you are experiencing a long-term problem, you can request to permanently close your account. Do not attempt to open a new account while an exclusion is in place.
Gaming History Review
Log in to your account to view your full betting and deposit history. Reviewing it once a week gives you a clear picture of your spending pattern.
Direct Support
For help using any tool or for general advice, contact our team on the 24/7 live chat. You are welcome to speak in Bengali.
Apply for self-exclusion
Fill in the form below to notify the support team. Once your request is received, action will be taken as quickly as possible.
Exclusion Form
Warning signs of a problem
If you notice any of the following signs in yourself or someone close to you, seek help promptly.
Repeatedly playing to recover lost money
Placing bet after bet to make up for losses — this is the most common sign of a problem.
Losing focus on family and work
Neglecting family responsibilities, work or studies in favour of gaming.
Borrowing money to fund gambling
Taking loans from friends, family or financial institutions to place bets is a serious warning sign.
Hiding or lying about gambling
Concealing from family how much time and money is being spent on gaming.
Feeling unable to stop
You want to stop but cannot, and you feel anxious or restless before and after playing.
Financial hardship and instability
Struggling to cover everyday expenses while continuing to spend money on gaming.
Where to find support
- tekkabuzz 24/7 Live Chat — log in to the site and open live chat for immediate support. You can speak in Bengali.
- Email Support — send a detailed description of your issue by email and our team will respond promptly. Email address: [email protected]
- Family and trusted friends — share what is on your mind with those close to you. Support from the people nearest to you is often the most effective.
- Professional counsellor — seeing a psychologist or addiction counsellor is completely normal. It is an important step on the path to recovery.
- Mental health services — contact the mental health department at your local hospital or government health centre. Full confidentiality is maintained there.
tekkabuzz's commitment
Age verification
Age is verified at registration. Accounts for users under 21 are not approved under any circumstances, and suspicious accounts are investigated.
No pressure, ever
tekkabuzz never encourages players to increase their bets or chase losses. Our marketing follows responsible messaging standards.
Data confidentiality
All information relating to self-exclusion or support requests is kept completely confidential. This information is never shared with third parties.
Prompt action
Processing begins as soon as a self-exclusion or cooling-off request is received. The 24/7 live chat remains active to provide support.