FAQ
Answers to all your questions about tekkabuzz
From VIP cashback to bKash withdrawals, cricket betting to playing on mobile — find clear and detailed answers to the most frequently asked questions by tekkabuzz users on this page. Go directly to the category you want to know about.
VIP Program
Joining the tekkabuzz VIP program gives you weekly cashback on your net losses.
You also get priority customer support, exclusive promotions, and faster withdrawals.
Each of the three tiers — Bronze, Silver, and Gold — has its own set of benefits. Regular betting and gaming
can move you up to a higher tier.
Weekly cashback is calculated on your net loss, which is your total losses minus your total winnings for the week.
For example: as a Silver member, if your net loss for the week is ৳20,000, you receive ৳20,000 × 0.5% = ৳100 cashback.
Each tier has a set maximum rate — cashback is not paid beyond that limit.
The cashback rates for tekkabuzz's three VIP tiers are:
Bronze — up to 0.3% weekly cashback;
Silver — up to 0.5% weekly cashback;
Gold — up to 0.8% weekly cashback.
At every tier, cashback is applied to the week's net loss and credited directly to your account.
To move up, keep playing games and placing bets on tekkabuzz regularly. Upgrades are based on your overall
activity and engagement. No specific turnover threshold is publicly stated — but regularly active
members naturally become eligible for higher tiers. Contact 24/7 live chat for more details.
Yes, the weekly VIP cashback and the welcome bonus are completely separate. The welcome bonus is 120%
on your first deposit (up to ৳5,000) with a 20x wagering requirement. Cashback is credited directly to your balance and
calculated separately each week. You can use both benefits at the same time.
Member Account
No, tekkabuzz rules allow each person to hold only one account. Attempting to open multiple accounts
using the same name, mobile number, or payment method may result in those accounts being closed and
the balance being forfeited. Read the terms and conditions for details.
Usernames generally allow English letters, numbers, and underscores — avoid spaces and special characters.
For your password, using a mix of uppercase and lowercase letters, numbers, and a special character keeps your account more secure.
Avoid sharing your password with anyone. For security, always use your own device on the tekkabuzz login page.
If you see this message, contact tekkabuzz 24/7 live chat support right away. Common reasons for account suspension include identity verification requirements, suspicious activity, or a breach of terms. The support team can assist in both Bengali and English and will work to resolve the issue quickly.
On the login page, click the "Forgot password?" link. An OTP will be sent to your registered mobile number or email. After verifying the OTP, set a new password. If the process does not complete or you do not receive the OTP, contact live chat — the support team will verify your identity manually and help you reset your password.
All casino and betting activities on tekkabuzz are for persons aged 21 and above only. Opening or using an account by anyone under 21 is strictly prohibited. If a breach of this condition is found during age verification, the account will be closed and the balance will not be refunded. Please read the Responsible Gaming page for responsible play.
Cricket & Sports Betting
Yes, in tekkabuzz's cricket betting section you can bet on various tournaments including BPL, IPL, T20 World Cup, and Bangladesh Tigers international matches. Markets available include match winner, total runs, top batsman, and more. With live betting, you can make quick decisions as the match situation unfolds.
Placing a bet on multiple matches at once is called a multi bet or accumulator. The odds of all selections are multiplied together. Example: if three selections have odds of 1.40, 1.80, and 1.90, the combined odds are 1.40 × 1.80 × 1.90 ≈ 4.79, so a ৳100 bet returns ৳479 if all win. However, if just one selection loses, the entire ৳100 is lost — bet with an understanding of the risk.
Decimal odds show the total amount you get back per ৳1 staked (including your stake). Example: if Team A's odds are 2.50, a ৳1,000 bet returns ৳2,500 if Team A wins (৳1,500 profit + original ৳1,000). If the odds are 1.50, the same bet returns ৳1,500 (৳500 profit). Odds cannot be below 1.00 — the higher the odds, the higher the risk.
If a match is declared "no result" due to rain or any other reason, the bet on that match is generally voided and the stake is refunded. However, the outcome may vary depending on the specific tournament rules and match conditions — contact the support team for the settlement rules of a specific match.
In limited-overs cricket there are no draws, so there are two possible outcomes — Team A wins or Team B wins. Example: Team A's odds are 1.45, Team B's are 2.75. A ৳1,000 bet on Team B returns ৳2,750 if Team B wins (৳1,750 profit). If Team A wins, you lose ৳1,000. Higher odds mean a higher potential return, but the market considers the chance of winning to be lower.
How to Withdraw Money
Withdrawals from tekkabuzz to bKash, Nagad, or Rocket are usually completed within 1 hour. Once the request is approved, the payment process begins and in most cases the money arrives on your mobile within the set time. If there is a problem, contact live chat.
No, tekkabuzz operates 24/7. Withdrawal times are the same at night, on Fridays, or on any public holiday — normally within 1 hour. The support team is always online, so if there is a delay, contact live chat directly and they will assist you.
The minimum withdrawal amount on tekkabuzz is ৳1,000. Withdrawal requests below this amount are not accepted. Withdrawals can be made via bKash, Nagad, and Rocket. Before withdrawing, make sure your verified payment number is correctly linked to your account.
To withdraw winnings from the welcome bonus, you must first meet the wagering requirement. You must wager 20 times the bonus amount. Example: if you receive a ৳1,200 bonus on a ৳1,000 deposit, you must complete ৳1,200 × 20 = ৳24,000 in wagering before bonus winnings can be withdrawn. This condition does not apply to winnings from your original deposit.
If a withdrawal request shows as "pending" for more than 1 hour, contact live chat and provide the transaction ID. Sometimes the process is delayed due to additional identity verification or a mismatch in payment numbers. The support team will identify the issue quickly and resolve it.
Using tekkabuzz on Mobile
Yes, tekkabuzz works well on both Android and iOS devices. You can use the site directly in your phone's browser, or you can download the tekkabuzz app. The app is available for both Android (APK) and iOS and can be obtained through official channels.
The tekkabuzz APK is available through official channels. Downloading the APK from unauthorised third-party sources is not safe — it carries a risk of malware. To install the app, you may need to enable the "Install from unknown sources" option in your phone's settings. Ask live chat for detailed instructions.
Clearing your browser's cache and cookies resolves the issue in most cases. In Chrome: Settings > Privacy and security > Clear browsing data > Cached images and files. Then reload the page. If the problem persists, check your internet connection or try a different browser. The tekkabuzz site is optimised for the latest mobile browsers.
Yes, it will. The tekkabuzz mobile website is fully responsive — slots, live casino, and betting can all be played from your phone's browser without any trouble. You can open the site in Chrome or Safari and use all features without downloading a separate app.
Chrome (Android): Open the site > tap the three-dot menu at the top right > tap "Add to Home screen". Safari (iOS): Tap the share icon at the bottom > select "Add to Home Screen". This creates a shortcut on your home screen that opens tekkabuzz directly, just like an app.
Didn't find the answer to your question?
If you could not find the answer to your question in the FAQ above, the tekkabuzz support team is always available. Help is provided in Bengali and English, 24 hours a day, 7 days a week.
Live Chat — start a chat directly from any page on the site
Email support: [email protected]
For account, payment, or any technical issues, live chat gives you the fastest response. Keep up the habit of responsible gaming with tekkabuzz.